FAQ

Do you ship internationally?

Yes! We ship to most countries worldwide.

When will you ship my order?

Orders will be processed within 2-3 business days of ordering.

For US orders, it usually takes 5-10 business days to receive the product after we processed the order.

For international deliveries, it could take about 7-35 business days to arrive and would vary per country.

For Personalized/Customized products that are especially made just for you, we start working on your order right away and it typically takes up 5-10 business days to custom make your item.

*Shipping Estimates

Estimated shipping time frames are calculated based on average shipping times. The timeline estimates are based on business days and do not include weekends and holidays. If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please contact suneefay.vip@outlook.com

What time are deliveries usually made?

Items are delivered depending on the local postal system and are usually during business hours. (Monday to Friday, 9am-5pm)

Can I modify my Shipping Address?

Orders are processed as quickly as possible, and therefore, may not be able to be changed once they are placed. If you do need to modify or cancel an order, please reach us out at  suneefay.vip@outlook.com as soon as possible or before the order is confirmed.

Will I receive a tracking number?

We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.

When you receive your tracking number, if you need help tracking your order you can go on our tracking page.